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Patient Participation Group
Holland Park Surgery is committed to improving the services we provide to our patients.
To do this, it is vital that we hear from people like you about your experiences, views, and ideas for making services better.
Some of the issues we have discussed in recent meetings are:
- Our appointment system and methods of communicating how to see a GP or nurse
- Annual Complaints review and looking for possible trends
- Staff changes
- Online access and the Electronic Prescribing System
Our PPG are very active in the local community and you will often see them in the surgery speaking and getting feedback from other patients. Come and join them!
Join the PPG
If you are interested in getting involved, you can use our secure online form.
Sign up to the Patient Group online
Patient Surveys
A quality survey has been conducted and discussed with the PPG and the clinical and practice staff and an action plan developed to address the issues raised.
Virtual Patient Group
Holland Park Surgery has a virtual patient group. If you wish to join the group, use the online form above.
Testimonial
"Holland Park Surgery offers an outstanding healthcare experience, excelling in multiple areas that truly set it apart. Appointment availability is well-organized, making it easier for patients to access timely care.
The professionalism of the GPs and staff is commendable; they consistently display expertise, attentiveness, and dedication. What truly stands out is the kindness and genuine concern shown for patients, creating a warm and reassuring environment.
This personal touch makes patients feel valued and understood. Additionally, their commitment to training medical students is remarkable, reflecting a forward-thinking approach that contributes to the development of the next generation of healthcare professionals.
Holland Park Surgery strikes an exceptional balance between efficiency, compassion, and education."
A Holland Park Surgery patient