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Prescriptions
Ordering Repeat Prescriptions
The easiest way to order repeat prescriptions are:
- Using your SystmOnline account
- Using your NHS account (on the NHS website or in the NHS app)
- Come into the practice and our team will help you face to face
- Asking your pharmacy directly to order it for you
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
Only order medications that you need and if you have less than 7 days of medication remaining.
We are not currently accepting prescriptions requests over the phone except for vulnerable or elderly patients.
Find out more about registering for online services
Emergency Prescriptions
You can request a limited emergency supply of a medicine if you've completely run out. This must be a medicine you are prescribed regularly through a repeat prescription. You will be charged your usual prescription fee. If you do not usually pay, it will be free.
Collecting Your Prescription
You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your medicine from. We call this nominating a pharmacy.
Nominate a Pharmacy
You will need to choose a pharmacy to collect your prescriptions from. We call this a nominated pharmacy.
Collect your prescription
You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.
Change your Pharmacy
You can change your nominated pharmacy at any time.
By using our online system, at the GP practice, or at any pharmacy that accepts repeat prescriptions.
Questions About Your Prescription
If you have questions about your medication, your local pharmacists can help you. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on:
- how your medicine works
- how and when to take it
- possible side effects
- answers to your common questions
If you would like to speak to someone at the GP surgery about your prescription, you can book a routine appointment with the practice pharmacist by:
- Phoning us on 020 7221 4334, Monday to Friday from 8am
- Filling in our online form
About Pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also discuss on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.
Medication Reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescriptions Charges and Exemptions
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.