Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| May 2022 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 0 | 0 | 0 | 0 | 0 | 1 |
| Dec 2021 | 0 | 0 | 0 | 1 | 0 | 0 |
| Nov 2021 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jun 2021 | 1 | 0 | 0 | 0 | 1 | 0 |
| May 2021 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 0 | 0 | 0 | 0 | 1 | 0 |
CONTACT DETAILS
Holland Park Surgery
Lower Ground Floor
Kensington Central Library
12 Phillimore Walk
London
W8 7RX
Telephone: 020 7221 4334
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